Saturday, July 22, 2017

How Popular Is Bank of America’s Mobile-Banking App?

As a customer of Bank of America (NYSE:BAC), I'm a big fan of its mobile-banking app. I use it most frequently to check my account balances. But my favorite feature is the ability to deposit checks remotely from the comfort of my home.

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Tuesday, March 1, 2016

PayPal pairs with telecom giants to grow in Europe and Latin America

(Bloomberg)—PayPal Holdings Inc. forged new mobile-wallet agreements with telecommunications giants Vodafone Group Plc in Europe and America Movil SAB in Latin America, highlighting a key growth strategy for the digital-payments company after its separation from online marketplace eBay Inc.

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Friday, February 26, 2016

Rick Genest named President of Hispanic Market Insurance Provider, Premier Insurance Services, in California

NEWS: (SAN FRANCISCO, Calif.) Protector Holdings, LLC, a joint venture of EPIC (Edgewood Partners Insurance Center) and Dowling Capital Partners, announced today that Rick Genest has joined Premier Insurance Services as the company’s President. Premier Insurance Services, acquired by Protector Holdings in 2013, targets the growing Hispanic Community in California and the West, providing a wide range of insurance products and services specifically tailored to the cultural preferences of Latino consumers.

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Monday, February 8, 2016

What’s Next In Mobile Banking? Industry Experts Weigh In

How much do Main Street Americans love their mobile phones? A lot, it seems. 

A new study from Bain & Company on consumer banking trends makes an illustrative point on the topic of people, their cell phones and their own financial lives. According to the study, 50% of Americans surveyed say they would rather lose their wallet than their mobile phone. That number rises to 79% in China and South Korea, Bain adds. 

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Thursday, January 28, 2016

Mobile Banking’s Impact on Revenues and Attrition Is Astounding

Though increasing adoption rates seem to have settled the question of demand for mobile banking services, the ROI of mobile banking has proved more elusive. Mobile banking, which may not be perceived to produce direct revenue, must be evaluated by indirect results. Accordingly, Fiserv in conjunction with Raddon Financial Group studied mobile banking users, online users, and branch-only users, and compared their product usage, transaction frequency, attrition rates, and revenue generation.

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Monday, December 28, 2015

Can US Retail Banks Survive The Mobile Revolution?

What would you miss more for a day, your wallet or your mobile phone? Some 54% of US consumers who Bain & Company surveyed recently chose the phone, and in China and South Korea, that share rose to more than 75%. It’s just one marker of how mobile has evolved from being a separate banking channel to becoming the hub of personal finance.

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Monday, December 21, 2015

Mobile Banking Users Warned Over Fake Android Apps

Researchers at security firm FireEye have uncovered a family of malicious apps which they say are looking to imitate some of the world’s leading banking apps in order to steal personal details from customers.

The so-called ‘SlemBunk’ family looks to imitate the legitimate apps of 33 financial management institutions and service providers across the globe, particularly in North America, Europe, and the Asia Pacific region.

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Saturday, December 12, 2015

Marketers, You're Doing Mobile Wrong: Six Steps for Doing It Right

From Google's Mobilegeddon to Facebook's Hello, the tech giants have made one thing clear to brands: If you're not prioritizing mobile, you're falling behind.

Today, there are 2.8 billion Internet users; meanwhile, mobile phone users have reached 5.2 billion—an impressive 73% of the world's population.

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Saturday, December 5, 2015

A third of businesses use mobile banking to make payments

Not only does every other top manager make payments from corporate accounts via mobile banking, but it was also discovered that over 30 percent of companies use mobile devices to access corporate bank accounts and to make financial transactions.

Those are the result of a recent joint survey conducted by Kaspersky Lab and B2B International.

The survey concluded that business representatives were increasingly making financial transactions with the help of mobile devices. In particular, 28 percent of small and medium companies, and 34 percent of enterprises, conducted financial transactions via mobile devices.

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Sunday, November 29, 2015

For the future of banking, it's all about the apps

Banking is becoming increasingly less personal, and customers seem to like it that way.

At a time when bank branches are disappearing by the hundreds, many folks don't seem to care. In fact, an expansive survey shows that when it comes to the banking experience, institutions are far better off concentrating on creating great mobile experiences than on upgrading their physical locations.

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Sunday, November 22, 2015

Study: Hispanics omnichannel users of banking services

Hispanic consumers are omnichannel banking customers, according to "Financial Services and Hispanic Consumers," a survey by Synergistics Research.

Asked to identify the method they most prefer for financial activities, Hispanic consumers gave a fragmented response: one-third reported a preference for PC online banking, followed by mobile banking and ATMs in second and third place.

Among the general U.S. population, the No. 1 channel is online banking, followed by mobile banking and the branch in second and third place, and ATMs in fourth place

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Wednesday, November 11, 2015

Is Latino use of mobile banking an opportunity or exaggeration?

U.S. Hispanics’ current spending power is estimated to be roughly $1.4 trillion, so it’s no surprise that they represent a significant market opportunity for businesses, credit unions included.  These numbers prompted Nielsen to conduct research in the beginning half of 2015 to uncover what marketing products, services and themes resonate the most among U.S.’s Latino population.  What they found is significant for credit unions: Mobile Banking apps and mobile payment services have exploded among this segment of our population.

In fact, Nielsen analyzed the top 10 Spanish language ads among Hispanics in the U.S. from earlier this year and found that 3 of the top 10 ads featured mobile banking and payments.  According to the findings, “U.S. Hispanic mobile subscribers are highly engaged in mobile banking and shopping activities. Forty-one percent of U.S. Hispanics are mobile bankers, vs. 36% non-Hispanic. Hispanics are also heavy users of digital platforms and quick adopters of new technology. And as a result, they’re more likely to shop using their mobile devices (36% vs. 32% non-Hispanics).”

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Friday, October 30, 2015

Is Latino use of mobile banking an opportunity or exaggeration?

U.S. Hispanics’ current spending power is estimated to be roughly $1.4 trillion, so it’s no surprise that they represent a significant market opportunity for businesses, credit unions included.  These numbers prompted Nielsen to conduct research in the beginning half of 2015 to uncover what marketing products, services and themes resonate the most among U.S.’s Latino population.  What they found is significant for credit unions: Mobile Banking apps and mobile payment services have exploded among this segment of our population.

In fact, Nielsen analyzed the top 10 Spanish language ads among Hispanics in the U.S. from earlier this year and found that 3 of the top 10 ads featured mobile banking and payments.  According to the findings, “U.S. Hispanic mobile subscribers are highly engaged in mobile banking and shopping activities. Forty-one percent of U.S. Hispanics are mobile bankers, vs. 36% non-Hispanic. Hispanics are also heavy users of digital platforms and quick adopters of new technology. And as a result, they’re more likely to shop using their mobile devices (36% vs. 32% non-Hispanics).”

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Monday, September 14, 2015

Digital Wallets, 3D Printing, Mobile Banking Just the Beginning


Our world today faces more pressing challenges to sustainable development than ever in the history of humankind. The sheer number of people on the planet requiring access to food, clean water and sanitation, combined with the increased number of urban citizens, exacerbated by the effects of climate change, can be mind-boggling.

Building an inclusive and sustainable knowledge-based society is one of the most important aspirations of the global community. Information and Communication Technology (ICT) will be essential in achieving the Sustainable Development Goals (SDGs), committed to by all world leaders in addressing social, economic and environmental priorities beyond 2015, and might even help to support an accelerated path toward their achievement.

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Sunday, June 28, 2015

Everybody Deserves Access to Mobile Banking

Mobile banking might be an integral part of your day to day life, but there are a lot of people in the US that the Miami based Waleteros would classify as ‘underbanked’. These are people who don’t use or have a bank account and could benefit from using their smartphone as a banking solution.

According to Waleteros, Hispanics represent a disproportionate percentage of this group of underbanked US citizens. Traditionally, in order to meet their financial needs underbanked individuals will go to check cashing stores where they have to pay hefty fees to manage their finances.

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